Internet Technology (TOIT)


Search Issue
enter search term and/or author name


ACM Transactions on Internet Technology (TOIT), Volume 17 Issue 1, January 2017

Section: Special Issue on Affect and Interaction in Agent-based Systems and Social Media

Brains or Beauty: How to Engender Trust in User-Agent Interactions
Beste F. Yuksel, Penny Collisson, Mary Czerwinski
Article No.: 2
DOI: 10.1145/2998572

Software-based agents are becoming increasingly ubiquitous and automated. However, current technology and algorithms are still fallible, which considerably affects users’ trust and interaction with such agents. In this article, we...

Other-Condemning Moral Emotions: Anger, Contempt and Disgust
Mehdi Dastani, Alexander Pankov
Article No.: 4
DOI: 10.1145/2998570

This article studies and analyzes three other-condemning moral emotions: anger, contempt, and disgust. We utilize existing psychological theories—appraisal theories of emotion and the CAD triad hypothesis—and incorporate them into a...

Toward Formal Modeling of Affective Agents in a BDI Architecture
Bexy Alfonso, Emilio Vivancos, Vicente Botti
Article No.: 5
DOI: 10.1145/3001584

Affective characteristics are crucial factors that influence human behavior, and often, the prevalence of either emotions or reason varies on each individual. We aim to facilitate the development of agents’ reasoning considering their...

Processing Affect in Social Media: A Comparison of Methods to Distinguish Emotions in Tweets
Rosa Meo, Emilio Sulis
Article No.: 7
DOI: 10.1145/2996187

Emotion analysis in social media is challenging. While most studies focus on positive and negative sentiments, the differentiation between emotions is more difficult. We investigate the problem as a collection of binary classification tasks on the...

Improving the Efficiency of an Online Marketplace by Incorporating Forgiveness Mechanism
Ruchdee Binmad, Mingchu Li
Article No.: 9
DOI: 10.1145/2996189

Reputation plays a key role in online marketplace communities improving trust among community members. Reputation works as a decision-making tool for understanding the behavior of the business partners. Success of any online business depends on...