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Brains or Beauty: How to Engender Trust in User-Agent Interactions
Beste F. Yuksel, Penny Collisson, Mary Czerwinski
Article No.: 2
Software-based agents are becoming increasingly ubiquitous and automated. However, current technology and algorithms are still fallible, which considerably affects users’ trust and interaction with such agents. In this article, we...
Other-Condemning Moral Emotions: Anger, Contempt and Disgust
Mehdi Dastani, Alexander Pankov
Article No.: 4
This article studies and analyzes three other-condemning moral emotions: anger, contempt, and disgust. We utilize existing psychological theories—appraisal theories of emotion and the CAD triad hypothesis—and incorporate them into a...
Toward Formal Modeling of Affective Agents in a BDI Architecture
Bexy Alfonso, Emilio Vivancos, Vicente Botti
Article No.: 5
Affective characteristics are crucial factors that influence human behavior, and often, the prevalence of either emotions or reason varies on each individual. We aim to facilitate the development of agents’ reasoning considering their...
Processing Affect in Social Media: A Comparison of Methods to Distinguish Emotions in Tweets
Rosa Meo, Emilio Sulis
Article No.: 7
Emotion analysis in social media is challenging. While most studies focus on positive and negative sentiments, the differentiation between emotions is more difficult. We investigate the problem as a collection of binary classification tasks on the...
Improving the Efficiency of an Online Marketplace by Incorporating Forgiveness Mechanism
Ruchdee Binmad, Mingchu Li
Article No.: 9
Reputation plays a key role in online marketplace communities improving trust among community members. Reputation works as a decision-making tool for understanding the behavior of the business partners. Success of any online business depends on...